Troubleshooting OneSaas Web Errors

  • Could not communicate with [url] The remote name could not be resolved: [domain name]

    OneSaas could not connect to the specified domain name. Either the domain does not exist or the DNS did not respond in time. Please verify that the url points to a valid domain or try again later.
  • The remote server returned an error: (403) Forbidden.

    Your credentials for connecting to the specified URL are incorrect. Please update the credentials and try again.
  • The remote server returned an error: (401) Unauthorized.

    Your credentials for connecting to the specified URL are incorrect. Please update the credentials and try again.